Consumer Protection

At Couch Law Office, we work to protect consumers from unfair business practices, unfair debt collection, and unfair and unlawful credit reporting practices.

We help consumers fight for their rights under applicable consumer protection laws, including the following:

• The Kentucky Consumer Protection Act
• The federal Fair Debt Collection Pratcices Act
• The federal Fair Credit Reporting Act

The Kentucky Consumer Protection Act:

Your Rights Against Unfair Business Practices

At Couch Law Office, PLLC we stand up for Kentucky consumers who have been deceived, misled, or taken advantage of. The Kentucky Consumer Protection Act (KCPA) is a powerful tool that protects you from unfair, false, misleading or deceptive business practices. Couch Law Office is here to help you enforce your rights.

If you believe a business has treated you unfairly, you may have a legal claim. Here’s what you need to know about the KCPA and how we can help.

What Is the Kentucky Consumer Protection Act?

The Kentucky Consumer Protection Act (KCPA), is designed to safeguard consumers against unfair, false, misleading or deceptive business practices.

Under the KCPA, consumers who are harmed by these practices have the right to sue for damages, seek injunctions to stop unlawful behavior, and in some cases recover attorney’s fees and punitive damages. The law is intended to safeguard the public and the well-being of consumers, as also to promote ethical practices among sellers of goods and services. The goal is to provide protection for consumers against illegal acts by businesses.

How We Can Help?

Nina Couch at Couch Law Office, PLLC has experience representing consumers under the Kentucky Consumer Protection Act. I will:

• Discuss with you the facts of your potential case
• Evaluate your situation during a free consultation
• Gather critical evidence of unfair or deceptive practices
• Advise you on the next steps, which could include negotiating with the business or insurance company and/or filing a lawsuit

I am passionate about helping consumers stand up to fraud, deception, and abuse — and I am ready to fight for you.

The Federal Fair Debt Collection Practices Act:

Protecting Consumers from Debt Collection Abuse

If you are facing harassment from debt collectors, you have rights under the Fair Debt Collection Practices Act (FDCPA). Couch Law Office can help consumers stop illegal collection tactics and recover compensation for violations.

What Is the FDCPA?

The FDCPA is a federal law that prohibits debt collectors from using abusive, deceptive, or unfair practices when attempting to collect a debt. Common violations include:

• Repeated or harassing phone calls
• Threats of arrest or legal action they cannot take
• Contacting you at work after being told not to
• Discussing your debt with friends, family, or employers
• Demanding payment of debts not actually owed

How We Can Help:

We work to:

• Stop harassment immediately
• Hold debt collectors accountable for violations
• Pursue damages for emotional distress and statutory penalties
• Help you regain peace of mind and financial control

Why Choose Us

We focus on consumer protection law, with proven experience handling FDCPA cases. We are dedicated to protecting your rights and ensuring debt collectors follow the law.

Take Action Today

If a debt collector is violating your rights, don’t wait. Contact our FDCPA lawyer today for a free consultation. We will review your case and explain your options.

Contact Us Today

If you believe you’ve been a victim of unfair or deceptive business practices, contact Nina Couch at Couch Law Office, PLLC today.

Call 502-907-2211 to schedule your free consultation.

Let’s work together to protect your rights and hold wrongdoers accountable.